01Know which conversation needs attention
Relacta monitors the latest activity, next-step commitments, deal stage, and response status to identify opportunities that are becoming stale.
- ✓ Inactivity detection
- ✓ Promise and next-step tracking
- ✓ Priority based on deal context
02Prepare a relevant next message
Instead of sending a generic sequence, the system drafts a follow-up based on the previous conversation, known objections, and expected next step.
- ✓ Conversation-aware drafts
- ✓ Tone and policy controls
- ✓ Human approval
03Stop when the situation changes
Follow-up workflows stop or adapt when a prospect replies, unsubscribes, books a meeting, or changes status. Idempotent execution protects against duplicate sends.
- ✓ Reply-aware sequences
- ✓ Unsubscribe enforcement
- ✓ Duplicate-send prevention